Contributors Regarding Consumer Retention †Myassignmenthelp.Com

Questions: What are the major contributors that assist in retaining customers for Australian food industry? What are the factors that are affecting the performance of Dick Smith Foods in recent years? How can the customers be provided utmost importance in Australian food industry? What strategies can be recommended to this particular food sector for up heaving its business structure in order to incline more buyers towards its services? Answers: Introducation The attraction of any customer towards the restaurant is for food. An Australian food industry had a pleasing time when they used to serve one of the best qualities of food for the customers. Consumers were served delicious and healthy food that was the center of attraction for the business. The selling of products of the industry hiked nearly by 30% as the industry business was getting high profit; the industry started to focus on the flow of business for high revenue and overlooked the preference of the customers by decreasing the quality of the food[1]. Thereby, customers were agitated and they started to revert back from this sector. This can be considered as the major issue that led to bring downfall in this industry. Definition of Management Problem Dick Smith Food lost the charm among the customers as the management services were found unsatisfactory. Ill-behaviour by the staff of the company towards the customers irritated them. They failed to deal with the consumers on time as the lack of coordination was seen in working activity of the management. This problem also created the food safety problem for the consumers. Unhygienic foods were given to the buyers that raised the question about the food safety and management[2]. The company failed to provide the suitable place for the customers as the place of the company was found dirty. This management problem brought low ratio of the consumer. Research Objectives To analyse the different contributors that aids in retention of customers in Australian food industry To demonstrate the underlying factors in Dick Smith Foods that is affecting the business performance in recent years To understand the importance of customers in the business of Australian food industry To recommend different strategies that can help this food sector to renovate their business structure for inclining more customers towards their services Reference List Australia, D, "Dick Smith | The Best in Tech at Amazing Prices.". inDicksmith Australia management, , (2017), https://www.dicksmith.com.au/da/ [Accessed on 24 August 2017]. Beaumont, W, "Smith's to close WA crisps plant - Convenience Impulse Retailing.". inConvenience Impulse Retailing, , 2017, https://c-store.com.au/2015/10/14/smiths-to-close-wa-crisps-plant/ [accessed on 24 August 2017]. [1] Australia, D, "Dick Smith | The Best in Tech at Amazing Prices.". inDicksmith Australia, , (2017), https://www.dicksmith.com.au/da/ [Accessed on 24 August 2017]. [2]W, Beaumont, "Smith's to close WA crisps plant - Convenience Impulse Retailing.". inConvenience Impulse Retailing, , 2017, https://c-store.com.au/2015/10/14/smiths-to-close-wa-crisps-plant/ [accessed on 24 August 2017].